Ndondomekoyi ikugwira ntchito pa zogula zopangidwa kuchokera ku Seavu kudzera pa webusayiti yathu, "https://seavu.com"
- General
Tikubweza ndalama, kukonzanso ndikusintha zinthu motsatira malamulo a ku Australian Consumer Law (ACL) komanso malinga ndi mfundo zomwe zili mu mfundoyi.
- Lamulo la Ogula la ku Australia
ACL imapereka zitsimikiziro za ogula zomwe zimateteza ogula akagula zinthu ndi ntchito. Seavu imagwirizana ndi ACL.
Ngati chinthu chogulidwa kwa ife chikulephera kwambiri, ndiye kuti mutha kukhala ndi ufulu wosinthidwa, kukonzanso kapena kubweza ndalama kwa chaka chimodzi kuyambira tsiku logula, malinga ndi:
- mankhwala osagwiritsidwa ntchito molakwika;
- mankhwala osasamalidwa molingana ndi Atsogoleri athu;
- kutsata kwanu ndi zomwe tikufuna pamalonda;
- Zinthu zowonongeka panthawi yobereka
Zikachitika kuti katunduyo adalamula kuti awonongeke panthawi yobereka popanda vuto lanu, chonde titumizireni mwamsanga.
Chilichonse chowonongeka chiyenera kubwezeredwa chosagwiritsidwa ntchito komanso momwe chinalandirira, pamodzi ndi zolembera zilizonse ndi zinthu zina zomwe zalandilidwa ndi zomwe zidawonongeka.
Mudzafunsidwa kuzinthu zomwe zawonongeka ndikudzipereka kuti musinthe, kapena kukubwezerani ndalama, malinga ngati mwalankhula nafe mkati mwa masiku atatu ogwira ntchito kuchokera pakubweretsa zomwe zidawonongeka.
- Kusangalala Odalirika
Zogulitsa zonse ziyenera kubwezedwa ndikulandiridwa mkati mwa masiku 14. Bweretsani positi pa mtengo wa kasitomala. Zogulitsa siziyenera kuvala kapena kuwonongeka.
- Nthawi Yoyankha
Tili ndi cholinga chokonza zopempha zilizonse zokonzedwa, zosinthidwa kapena zobweza m'malo mkati mwa masiku a 2 titalandira.
- Kubwezera ndalama
Timabwezera ndalama zonse m'njira yofanana ndi yomwe tinagula poyamba kapena ku akaunti yomweyi kapena kirediti kadi chomwe tinagula poyamba.
Kuti muyenerere kubwezeredwa ndalama, kukonzanso kapena kusinthidwa, muyenera kupereka umboni wogula kuti tikwaniritse bwino ndipo mungafunikire kupereka chizindikiritso.
Ngati tivomereza kubweza ndalama kapena kusinthanitsa kuti tisinthe malingaliro, ndiye kuti muli ndi udindo pamitengo yachinthu choyambirira chomwe chikubwezeredwa komanso chilichonse chosinthanitsa chikuperekedwa.
- Lumikizanani nafe
Pamafunso onse, kapena ngati mukufuna kulankhula nafe za ndondomekoyi kapena kubweza ndalama zilizonse, kukonzanso kapena kusintha, chonde titumizireni ku +61 (0)3 8781 1100.